XUGR HOLIDAY OPERATIONS ADVISORY


Holiday season is here and we can feel the crazy excitement at the XUGR Foundry - slowly ramping up our production in response to the influx of orders.

This is just a PSA to remind you of our regular operating hours - or as otherwise specified

  • Taking orders 24/7 via the website
  • Shipping / Pickup on WEEKDAYS ONLY from Mondays - Fridays from 1 PM - 6 PM
  • Same day delivery cutoff at 3 PM
  • December 24 - Shipping / Pickup from 6 AM - 12 PM
  • December 25 - CHRISTMAS BREAK
  • December 31 - Shipping / Pickup from 6 AM - 12 PM
  • January 1 - 10 - NEW YEAR BREAK
  • January 11 - Regular Operations

We advise our buyers to plan ahead to ensure timely order fulfillment. Orders can be made in advance and delivery can be scheduled under "special instructions for seller" section before checking out.

As usual, we will book deliveries by default by the order they were received. In as much as we want to provide the most seamless customer experience, the upsurge in order volume might affect prompt fulfillment. Thus we have now added a checkout option to book your own delivery. Pickup can proceed at the default time slot but please allow us time to prepare your order and wait to get notified via SMS before booking your delivery.

 

 

Your safety is our priority and strict sanitation and disinfection measures during production, preparation and delivery (in collaboration with our logistics partners) remain and are here to stay. We encourage doing cashless payments and practicing contactless delivery. 

Schedules may change as needed without further notice. Keep checking this post for updates.

Happy XUGR-free holidays!



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